Scam emails

Your university email address is not immune to spam. While Google offers fairly good junk mail filters, every now and again a spam email will come through. Please be vigilant:

  • Any email asking you to send account details and password to resolve a problem, even if it pretends to be from a University helpdesk or IT team, is certain to be a phishing scam. Read the How to Deal With Phishing Emails page for more information.
  • When you apply for jobs, keep track of which companies you have applied to. If you receive emails with job offers, make sure it’s from a company that you have contacted in the first place. Do not fill in your bank details unless you are certain that the offer is genuine!
  • If you get an email claiming to be from your bank, with some urgent request for you to do something (typically by clicking on a link), it’s almost certainly fraud. If in doubt, look up your bank’s phone number (not via the email!) and ring them to check whether there is any issue.
  • If you receive an email telling you you’ve won a sweepstake or lottery, assume it’s fraud unless you have actually entered the sweepstake or lottery in question.
  • If someone emails you about using your bank account to transfer millions of dollars elsewhere, for a small commission, don’t fall for it.
  • If you receive an email from a friend’s address which sounds oddly bland and mainly includes a link, it’s possible that their email account has been compromised. Send them a text message to ask if they have emailed you before you click on a link – it might infect your computer.
  • Have a look at the Common Online Scams page, provided by the US Federal Government.